+48 512 66 43 46
+48 606 50 81 00
FAX: +48 32 739 01 44



Terms and Conditions. is an online shop available in the domain, led by Bit-Soft, based in Tychy, ul. Bielskiej 97/25. We are registered under the NIP: 646-132-14-90, Regon 243426995th Customers can be contacted at the following email

1. Bit-Soft. retailing electronically via the Internet. Orders are accepted by:

    using the online store
    phone: +46 600 52 60 66, +48 605 11 74 93
    Fax: +48 32 739 01 44

2. Customers can use by registering and creating a account, in which data are collected and customer information regarding its operations in (the "Account"). Provision of services in the Account on is of unlimited duration. The customer has the right to terminate the contract with Bit-Soft on the Account at any time by filling out Form including a statement of the termination. The above does not apply to situations in which the bit-Soft is carrying out an order placed by the Customer. In this case, the effect of terminating the contract at the moment of realization of the contract.

3. In order to register the creation accounts in registration form must be completed by the following information: your e-mail address and password. To e-mail client located in the registration form will be sent indicating how to confirm registration and other information required by law. Upon confirmation of registration of a contract is concluded on the conduct of the account between the Client and Bit-Soft, which deals with the services provided by Bit-Soft, the conditions set out in the Regulations.

4. In the case of a legal person and an organizational unit without legal personality, all activities of the entity in, may only be a person who is empowered to make on behalf of the entity all activities related to the use of and to exercise all the rights and obligations of the entity as a customer.

5. All products available in are brand new, free from physical and legal defects, and have been legally placed on the Polish market.

6. All prices quoted on the website are gross prices (including VAT). For every product sold VAT invoice is issued. VAT invoice can be provided electronically to the given e-mail client, unless the client expressly indicates that invoice should be delivered in the traditional form.

7. The ordered product is delivered with the participation of specialized postal operators (courier). The customer shall bear the costs of delivery specified in the Price List of Transportation indicated in tab Costs and delivery methods.

8. The contract between the Client and the bit-Soft. regarding the purchase of the product in is a timely and lasts for the duration of the contract. The place of performance associated with the purchase of products in the delivery address indicated by the Customer, subject to the products received by our customers in person, in which the place of performance is selected by the Customer Receipt Point Personal.

9. In a situation where there are large differences in the time of development or how to packing and delivery of individual products, consisting of an order made under the, Bit-Soft can independently decide to split the order into smaller consignments. In this case, the overall cost of delivery specified when ordering the customer does not change, and only is separated into individual partial shipment. In case of cancellation of the contract, the adjustment costs are only those supplies that have been assigned to the undelivered or the advertised part of the contract.

10. The customer is obliged to pay the price for the product ordered, including the costs of delivery, not later than 14 days from the date of the agreement, subject, if payment is made on delivery. The following forms of payment:

Upon receipt of - the payment of cash to the courier upon receipt of the product. In some cases, the Bit-Soft reserves the right to additional phone verification of these contracts.

by bank transfer - a form of payment for customers who prefer self-login to the bank or visit online at the bank. After placing an order, customer receives an electronic mail (e-mail), bank account number, which should be transferred to the correct amount. Upon entering the payment on the bank account Bit-Soft, the order is forwarded for execution.

about Money Online - a form of electronic payment supported by Allegro SA - Domestic payment institutions, based in Poznan, ul. Grunwald 182, entered into the Register of Entrepreneurs kept by the District Court in Poznań - Nowe Miasto and Wilda, VIII Commercial Division of the National Court Register under KRS 0000274399th online bank transfer payment option is available on selected product categories.

For more information about the terms of the contract can be found at the time of the contract. Additional costs associated with the various forms of payment are set out in the Price List available at Transport tab Costs and delivery methods.

11. In the case of certain types of product range available in, Bit-Soft reserves the right to restrict the payment method by not making specific payment options and delivery.

12. Delivery of products is not more than 40 days from the date of the contract. The term of delivery is always the time of completion of the contract plus delivery time.

13. The products can be guaranteed by the manufacturer, importer or dealer, valid on Polish territory. Time guarantee each product appears in the description on pages Most of the products is guaranteed directly by the manufacturers authorized service centers. The exact addresses of service can be found on the warranty card supplied with the products and on the websites of manufacturers. Where in the "Warranty" shows "service Bit-Soft", the product should be returned to the warehouse address Bit-Soft is provided by the customer service.

The repaired product is returned to the customer at the expense of Bit-Soft. The warranty on the product sold does not exclude, limit or suspend buyer's rights under the product warranty for defects.

14.Bit-Soft is responsible for product defects under applicable law. In the case of the sale of non-consumer sales excludes the provisions of the warranty contained in the Civil Code.

15. Claims under warranty can be submitted electronically, using Form A complaint, or in writing to Bit-Soft indicated in the upper part of the Regulations, at the expense of Bit-Soft., After prior receipt of the notification, in accordance with Art. 13. Information about the type of shipper, and the address to which you must send the product will be made in response to complaints about the application.

16. The customer has the right to demand a price reduction or cancellation of the contract, unless Bit-Soft immediately and without undue inconvenience to the customer to replace the defective product free from defects or remove the defect. This limitation does not apply if the product has already been replaced or repaired by Bit-Bit Soft-Soft or not mentioned on the product free from defects or the defects removed.

17. Bit-Soft recognizes a claim under the warranty within 14 days of its receipt in the correct form. If within 14 days Bit-Soft does not comply with the demands of the customer, this means that the demand for uzasadnione.W considered each of these cases, the implementation of customer demands associated with the delivery of a new or repaired product, delivery costs borne by Bit-Soft. In order to reference the purchased product customer should enter on the waybill, in the "declared value" (or equivalent), the purchase price of the returned product. The amount is the declaration of the value of insurance.

18. In accordance with applicable laws and regulations within 14 days of receipt of the ordered product, the consumer has the right to return it without giving reasons, provided that the benefits are non-refundable and products, the acquisition of which, in accordance with applicable law, can not be waived. Rules of withdrawal, including the model form of withdrawal, which must be exercised, as well as cases in which the right of withdrawal is not entitled to set out in the briefing, attached as Appendix 2 to the Regulations. The provisions of this Article. shall apply mutatis mutandis to withdraw from the contract for the Account.

19. The customer is entitled to a refund of product in accordance with the Act of 29 July 2005. On waste electrical and electronic equipment. Reimbursement of used equipment may be held only when buying a new product will be made in and will include a product of the same kind. The desire to return your old product should be reported by email "Customer Service" for a period not longer than one month after the purchase of a new device, but not less than 14 days of purchase. Reimbursement shall be made after verification by Bit-Soft. purchases made by the Client which will be within 5 working days from the date of notification. The client sends the used equipment to the warehouse Bit-Soft indicated in Art. 13, at his own expense.

20. The information on the website of the store not constitute an offer within the meaning of the Civil Code. The customer places an order through the mechanisms available on the websites of the store, makes an offer to buy a particular product under the conditions specified in the product description.

21. cited by customers personal data bit-Soft collects and processes in accordance with applicable law and in accordance with our Privacy Policy set out in Appendix 1 to the Regulations. Customers purchasing the consent to the processing of your e-mail address in order to send the survey to allow express an opinion on the transaction in E-mail will be processed by Bit-Soft in order to pass the survey, and the data obtained from the survey will be used to publish on the Web reviews for

22. Bit-Soft may change the Terms and run a new version of the services provided under The change becomes effective on the date specified by Bit-Soft, which may not be less than 7 days since the release of the revised regulations, provided that the contract started before the entry into force of the amendments are carried out on the basis of the existing ones.

23. In cases not appropriate to Polish law.

APPENDIX 1Polityka Privacy

1. Bit-Soft and Shop attach particular importance to protecting the privacy of customers. Bit-Soft. and shop choose their due diligence and take appropriate technical and organizational measures to ensure the protection of the processed data, including the security of a programming (including data encryption systems). In particular, the bit-Soft and store secure data against unauthorized disclosure, as well as against their treatment in violation of applicable laws. Bit-Soft and Shop exercise constant control over the process of data processing and restrict access to the data as much as possible, by providing appropriate authority only when it is necessary for the proper provision of services through

2. Administrator of the database for personal data transferred by the customer in connection with purchases in is:

a. Bit-Soft- if you purchase products offered by Bit-Soft, b. Shop Softbank and bit if you purchase products offered by the store.

3. In the situation referred to in paragraph 2 above, Bit-Soft provides the Store as a separate consent customers who have purchased the products offered by the store, the personal information they need to perform, concluded in connection with the purchase of the product, the contract.

4. The processing of personal data based on the consent of the same customers, as well as statutory authorization to process the data necessary for purposes related to the activities of the bit-Soft and Store in the field, including the conclusion, execution and settlement of contracts of sale under the Lodoweczki. pl (handling the sale of goods), as well as for the purpose of archiving.

5. Providing any personal data by you is voluntary. Details are listed in point. 3 of the Rules is necessary for the purposes specified in item 2.

6. Customers can browse and included in the bid for goods without prior registration and the administration of personal data.

7. The data provided by you during registration is used for accounting purposes, to contact the customer, the service account and other activities related to the conclusion or performance of sales contracts. These data may also be used to verify that the registrant meets required by the Rules and regulations conditions ..

8. Customer Data may be disclosed to entities authorized to receive them under applicable law, including the relevant judicial authorities.

9. In the event of the Bit-Soft or store information about the use by the Client of violates the Terms or applicable laws, Bit-Soft or store personal data may process the Customer to the extent necessary to establish its liability, provided that recorded for the purpose of obtaining evidence and the fact that the content of these messages.

10. Personal data customers to make payments online or through installments Allegro services for goods purchased or in the store, they are transmitted to Allegro SA with its registered office in Poznań (60-166 Poznań, ul. Grunwaldzka 182), entered into the Register of Entrepreneurs kept by the District Court in Poznań - Nowe Miasto and Wilda, VIII Commercial Division of the National Court Register under number KRS 0000274399, NIP: 779-23- 08-495, a national payment institution supervised by the Financial Supervision Commission, entered into the national register of payment institutions maintained by the Financial Supervision Commission under number IP1 / 2012. Cession of personal data required to make a payment by Allegro SA and the following:

a. to support (realization) by Allegro SA payment for purchased in products, b. immediately after the election by the Client in how to make the payment in the form of on-line payments.

11.Bit-Soft and Shop customers ensure that all the powers under the Act on the protection of personal data, including the right of access to the content of their own personal data and to correct them and the right to control the processing of your personal data as described in the present Act. As part of the realization of the right to control the processing of your personal data, in particular, customers have the right to bring - in the cases specified in the Act on the Protection of Personal Data - written, reasoned request to cease processing of personal data due to their particular situation, and also object to the processing your data when Bit-Soft or Store intend to process them for marketing purposes or for the transmission of the Bit-Soft or store personal data other than the bit-Soft or store the data controller.

12. Bit-Soft and Shop offer customers the ability to view and modify personal data. Bit-Soft and Shop offer customers the ability to remove personal data from the database in the event of cancellation of the contract, as well as in other cases where it is clear from the applicable provisions of law. Bit-Soft or shop may refuse to delete customer data only in cases prescribed by applicable law, in particular if the customer fails to pay all amounts due to the bit-Soft or Store. or if Bit-Soft or Store obtain and consolidate the message that customer's behavior in violated Rules or applicable law, and the behavior of the data is necessary to explain the circumstances and determine the liability of the Customer.

13. Bit-Soft uses IP addresses collected during internet connections for technical purposes related to server administration. In addition, IP addresses are used to collect general statistical and demographic information (eg. The region from which the connection). These data are combined with data provided by the customer and are only material for statistical analysis and system error correction mechanisms.

14. Bit-Soft uses "cookies". Information collected using "cookies" to customize the services and content to individual needs and preferences of our customers, as well as serve to develop general statistics regarding use by customers of Turning off in your web browser options allowing you to store "cookies" in principle does not prevent the use of, but it may cause some inconvenience. Specific provisions relating to cookies determines Cookies Policy posted on the site.

APPENDIX 2W within 14 days of receipt you can withdraw from the contract without giving any reason. If you do, we will refund all received from you płatności.Aby cancel the purchase, please let us know about your decision to return goods by completing the form. You can use the model to withdraw from the contract, which you will find below.

Shipment give the address: Bit-Soft, Al. Bielsko 97 / 2543-100 Tychy
NOTE: The right of withdrawal does not apply in respect of contracts:

1. The service, if done full service for your express consent;

2. Goods in which the price is dependent on fluctuations in the financial market over which they exercise control, and which may occur before the deadline to withdraw from the agreement;

3. the object of which is to provide for non-prefabricated, manufactured according to your specifications or maid meet your individual needs;

4 in which the subject is to provide for dispersible perishable or having a short shelf life;

5. where the subject of the provision is the thing comes in a sealed package, which, after opening the package can not be returned due to health or hygiene reasons, if the packaging has been opened after delivery;

6 in which the subject of the benefits are things that after delivery, due to their nature, are inextricably linked to other things;

7 in which the benefits are subject to a sound recording or visual or computer programs delivered in a sealed package if the packaging has been opened after delivery;

8. for the supply of digital content that is not stored on a tangible medium if the performance has begun to express your consent prior to the deadline to withdraw from the contract.

WITHDRAWAL FORM (This form must be completed and returned only if you wish to withdraw from the contract)
Bit-Soft.Al. Bielsko 97 / 2543-100

I ................................................. ........... I hereby give notice of termination of the contract of sale the following / s stuff ........................... .................................................. ..........., the number oferty............................................................................................Data contract is ............................................... .., date of final ............................................. ..............................................

Name ....................................................................Adres.............................................